Included below are three videos of conversations with my father, Heero Hacquebord, who is a world expert in quality improvement, systems thinking and statistical control in business.
Included below are three videos of conversations with my father, Heero Hacquebord, who is a world expert in quality improvement, systems thinking, and statistical control in business. We will be discussing the overall quality in hospitals and how to improve a hospital’s quality. He was a long-term mentee of the late Dr. W. Edwards Deming. I respect him immensely and have much to learn from him still.
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The cost of care needs to be kept low so that they remain accessible to all patients, though the quality remains superb. While we hear the phrase “improving the quality of care is the best way to decrease cost of care”, do we really believe it? Do our actions reflect this?
We love ranking and rating things and have come to rely on them. What’s the highest ranked college that your kid can get into? Which restaurant has the best Yelp review? Which beach did TripAdvisor rank as the best in the world? Rankings and ratings are increasingly permeating healthcare, too
The world can be a disagreeable place but something that we can all agree upon is that good leadership is a necessity for a healthy society. This is just as true in Healthcare as it is in every other facet of society. But what is good leadership? This is just as true in Healthcare as…